iPhone with Bernafon App splash screen and hearing aids displayed on dark table with wooden bowl in the background

How to access troubleshooting in the Bernafon App

The in-app troubleshooting section can help you solve most queries.

1

Compatibility guide

See which phones will work with your hearing aids.

2

Get the Bernafon App

Ensure you have the latest version of the Bernafon App.

Bernafon App icon for both Apple and Android versions of app.
3

Pair your hearing aids with your phone or device

Once you've downloaded the Bernafon App, you need to pair your hearing aids with your device.

1

To access troubleshooting, tap More on the tab bar at the bottom of the app screen.

2

Tap Help & Support.

3

Tap Troubleshooting.

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